Ondar Privacy Policy

Last Updated: July 17, 2026
Effective Date: July 17, 2026

Welcome to Ondar.

This Privacy Policy explains how Waystar Communications LLC, doing business as Ondar (“Ondar,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information when you access or use the Ondar mobile application, website, beta program, early access program, waitlist, subscriptions, credits, events, verification tools, safety features, and related services (collectively, the “Service”).

Ondar is a gay social and dating platform built around intention: Meet now. Plan later. Connect better.

Because Ondar may involve dating, LGBTQ+ community participation, location-based discovery, private photos, messaging, verification, safety check-ins, and user-created plans or events, some information processed through Ondar may be sensitive. Please read this Privacy Policy carefully.

By using Ondar, you acknowledge that you have read and understood this Privacy Policy.


1. Our Commitment to Privacy

Ondar is designed to help adults connect in a more intentional, safer, and higher-quality environment.

Our privacy commitments are:

No online service can guarantee complete privacy or security, and you should be careful about what you choose to share with other users.


2. Eligibility and Age

Ondar is strictly for adults.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, whichever is higher, to use Ondar.

We do not knowingly collect personal information from minors. If you believe a minor has created an account or submitted information to Ondar, please contact us immediately at:

safety@ondar.co

We may request age verification or remove accounts where we believe a user is underage or has misrepresented their age.


3. Personal Information We Collect

We collect information in several ways:

3.1 Account Information

When you create or manage a Ondar account, we may collect:

We use this information to create your account, authenticate you, prevent fraud, verify eligibility, provide the Service, and communicate with you.

3.2 Profile Information

You may choose to provide profile information, including:

Your profile may be visible to other users depending on your settings, mode, visibility, and feature use.

Do not include information in your public profile that you want to keep private.

3.3 Sensitive Profile Information

Some profile information may be considered sensitive under certain privacy laws. This may include information related to:

You are not required to provide optional sensitive profile fields unless they are necessary for a specific feature, safety process, or legal compliance requirement. If you provide sensitive information, we process it as described in this Privacy Policy.

3.4 Photos, Videos, Audio, and Visual Information

We may collect and process:

We may use image, video, or media processing tools for:

3.5 Verification Information

If you use verification or Verified+, we may collect:

Verification does not guarantee that a user is safe, compatible, truthful, or free from risk. It only means the user completed certain verification steps determined by Ondar.

If biometric information is collected or processed for verification, we will provide any additional notices or consents required by applicable law.

3.6 Location Information

Ondar may collect and use location-related information to provide location-based features, including:

Ondar is designed to reduce unnecessary exposure of exact location. We may use neighborhood-level location, approximate distance, location obfuscation, or activity zones instead of exact address-level information.

You can manage location permissions through your device settings and in-app settings, where available.

3.7 Messages and Communications

When you use messaging or chat features, we may process:

Messages may be reviewed if reported, flagged by safety systems, required for legal compliance, or necessary to investigate abuse, fraud, harassment, underage concerns, threats, spam, or other violations.

3.8 Now Mode Information

When you use Now Mode, we may collect:

3.9 Later Mode Information

When you use Later Mode, we may collect:

3.10 Group Mode Information

When you use Group Mode, we may collect:

3.11 Places Information

When you use Places Mode, we may collect:

3.12 Safety Check-In Information

If you use Safety Check-In, we may collect:

Safety Check-In is a support tool and does not replace emergency services.

3.13 Reports, Blocks, and Moderation Information

When users report, block, or are reviewed for safety purposes, we may collect:

3.14 Purchase and Subscription Information

If you make purchases, we may collect:

Payment card information may be processed by app stores, payment processors, or subscription management providers. Ondar may not receive your full payment card number.

3.15 Device, Technical, and Usage Information

We may automatically collect:

3.16 Inferences and Recommendations

We may create inferences or recommendations based on your activity, preferences, settings, and interactions, such as:


4. Information We Receive From Other Sources

We may receive information from:


5. How We Use Personal Information

We use personal information to:


6. Artificial Intelligence, Automation, and Safety Systems

Ondar may use automated systems, machine learning, or artificial intelligence tools to support:

We do not intend to use automated systems to make decisions that produce legal or similarly significant effects, such as decisions related to employment, housing, credit, or insurance.

Automated tools may be imperfect. We may use human review for certain moderation, verification, safety, appeals, or Club Mode decisions.


7. How We Share Personal Information

We may share personal information with the following categories of recipients:

7.1 Other Users

Depending on your settings and actions, other users may see:

You control certain visibility settings, but you are responsible for what you choose to share.

7.2 Trusted Contacts

If you use Safety Check-In, we may share limited information with a trusted contact at your direction, such as:

7.3 Service Providers and Contractors

We may share information with vendors that help us operate Ondar, including:

7.4 Business Partners

If Ondar offers verified venues, events, ticketing, guest lists, nightlife partnerships, or similar features, we may share limited information with partners as needed to provide the feature you request.

We do not share private messages or private photos with venue partners unless you direct us to do so or it is necessary for a specific service and disclosed to you.

7.5 Legal, Safety, and Enforcement

We may disclose information where we believe it is necessary to:

7.6 Business Transactions

If Ondar is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

7.7 With Your Consent or Direction

We may share personal information with third parties when you consent, instruct us, or use a feature that requires sharing.


8. Cookies and Similar Technologies

We may use cookies, pixels, SDKs, local storage, device identifiers, and similar technologies to:

Ondar’s intended business model is to avoid cheap, invasive advertising. However, we may use analytics, attribution, or marketing technologies to measure campaigns, improve the Service, and communicate with users.

Where required by law, we will provide consent tools or opt-out mechanisms for non-essential cookies, advertising, analytics, or cross-context behavioral advertising.

You can control cookies and device identifiers through your browser, device settings, and in-app settings where available.


9. Advertising and Marketing

Ondar may send you:

You can opt out of promotional emails by using the unsubscribe link in the email. You may still receive service, safety, legal, payment, or account-related communications.

If we use advertising or marketing partners in a way that constitutes “selling” or “sharing” personal information under certain U.S. state privacy laws, we will provide applicable opt-out rights.


10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Retention periods may vary based on:

If you delete your account, your profile should no longer be visible to other users after the deletion process is completed. We may retain certain limited information after account deletion where necessary for safety, security, fraud prevention, abuse prevention, legal compliance, dispute resolution, chargebacks, or enforcement.


11. International Data Transfers

Ondar may process personal information in the United States and other countries where we or our service providers operate.

If you access Ondar from outside the United States, your personal information may be transferred to and processed in countries that may not provide the same level of data protection as your jurisdiction.

Where required by law, we will use appropriate safeguards for international transfers, such as standard contractual clauses or other legally recognized mechanisms.


12. Your Privacy Choices and Rights

Depending on your location, you may have rights to:

You may exercise rights by:

We may need to verify your identity before responding to a request.


13. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under state privacy laws, including rights to access, delete, correct, opt out of targeted advertising, opt out of sale, opt out of certain profiling, and limit the use of sensitive personal information.

This may include residents of states such as California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, Delaware, Iowa, New Jersey, Tennessee, Indiana, Kentucky, Nebraska, New Hampshire, and other states with applicable privacy laws.

Ondar will honor applicable state privacy rights where required.

For California residents, please see our Additional California Privacy Disclosures.


14. Consumer Health Data Notice

Certain states may regulate “consumer health data” broadly. Depending on how Ondar features are used, information related to sexual activity, sexual health, gender-affirming care, health status, safety, or related inferences may be considered consumer health data under certain laws.

Ondar does not intend to operate as a medical provider or health app. However, if Ondar collects or processes consumer health data subject to specific state laws, we will provide a separate Consumer Health Data Privacy Notice where required.


15. Biometric and Verification Notice

If Ondar uses selfie verification, liveness detection, face matching, age estimation, government ID review, or similar technology, those features may involve biometric-related information under certain laws.

Where required, Ondar will provide additional notice and obtain consent before collecting or processing biometric information.

Verification materials may be used to:

We do not use verification materials for unrelated purposes unless disclosed and permitted by law.


16. Children and Minors

Ondar is not for minors.

We do not knowingly collect personal information from anyone under 18 years old. If we learn that we have collected personal information from a minor, we may delete the information and terminate the account.

If you believe a minor is using Ondar, contact:

safety@ondar.co


17. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Security measures may include:

However, no method of transmission or storage is completely secure. You are responsible for protecting your login credentials and using caution when communicating with other users.


18. Account Deletion

You may request account deletion through in-app settings, where available, or by contacting:

privacy@ondar.co

After deletion, your profile should no longer be visible to other users. We may retain limited information as necessary for legal compliance, safety, moderation, fraud prevention, abuse prevention, payment records, chargebacks, dispute resolution, or enforcement of our Terms.


19. Do Not Sell or Share My Personal Information

Ondar’s intended model is to monetize through subscriptions, credits, verification, Club Mode, Host/Groups tools, and event-related services rather than cheap, invasive advertising.

We do not intend to sell personal information for money.

If we use advertising, analytics, pixels, SDKs, or marketing tools in a way that constitutes “selling” or “sharing” personal information under applicable law, we will provide a clear opt-out mechanism.

Opt-out requests may be submitted by:


20. Limit the Use of Sensitive Personal Information

If applicable law gives you the right to limit the use of sensitive personal information, you may submit a request by:

We use sensitive personal information primarily to provide the services you request, secure the platform, verify users, prevent fraud, moderate content, enable privacy and safety features, and comply with law.


21. Global Privacy Control and Opt-Out Signals

Where required by law, Ondar will honor legally recognized opt-out preference signals, such as Global Privacy Control, for applicable opt-out rights.

Because opt-out preference signals may be browser-specific, device-specific, or account-specific, you may need to set your preference on each browser or device you use.


22. Do Not Track

Some browsers allow users to send “Do Not Track” signals. Because there is currently no uniform industry standard for responding to Do Not Track signals, Ondar does not currently respond to Do Not Track browser signals.

Where required by law, Ondar will honor legally recognized opt-out preference signals, such as Global Privacy Control.


23. California Privacy Rights

California residents may have additional privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These rights may include:

For more information, please see our Additional California Privacy Disclosures.


24. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, additional rights may apply under applicable data protection laws.

Where applicable, the legal bases for processing may include:

You may have rights to access, correct, delete, restrict, object, withdraw consent, and data portability, subject to applicable law.

You may contact us at:

privacy@ondar.co

If required, we will identify our EU/UK representative or Data Protection Officer in this Privacy Policy or a separate notice.


25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify you by email, in-app notice, website notice, or other reasonable means.

The “Last Updated” date indicates when this Privacy Policy was last revised.

Your continued use of Ondar after the effective date of an updated Privacy Policy means you acknowledge the updated policy.


26. Contact Us

For questions, requests, or concerns about this Privacy Policy or Ondar’s privacy practices, contact:

Waystar Communications LLC
Doing business as Ondar
Attn: Privacy
Email: privacy@ondar.co
Safety Email: safety@ondar.co
Address: 2100 Ponce de Leon Blvd, 111M, Coral Gables, FL 33134
Website: ondar.co

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