Ondar Consumer Health Data Privacy Policy
Last Updated: July 17, 2026
Effective Date: July 17, 2026
This Ondar Consumer Health Data Privacy Policy (“Consumer Health Data Policy”) supplements the Ondar Privacy Policy and applies where Ondar collects, uses, shares, or otherwise processes information that may be considered “consumer health data” under applicable consumer health privacy laws, including the Washington My Health My Data Act and the Nevada Consumer Health Data Privacy Law.
The Ondar app, website, beta program, early access program, waitlist, verification tools, safety tools, subscriptions, credits, events, and related services are operated by Waystar Communications LLC, doing business as Ondar (“Ondar,” “we,” “us,” or “our”).
Ondar is a gay social and dating platform built around intention: Meet now. Plan later. Connect better. Because Ondar may involve dating, LGBTQ+ community participation, location-based discovery, private photos, messaging, verification, safety check-ins, and user-created plans or events, certain information users provide or generate through Ondar may be considered sensitive or consumer health data under some laws.
This Consumer Health Data Policy is intended to explain what consumer health data we may collect, why we collect it, how we use it, how we may share it, how long we keep it, and what rights may apply.
If there is a conflict between this Consumer Health Data Policy and the Ondar Privacy Policy, this Consumer Health Data Policy controls with respect to consumer health data covered by applicable law.
1. Scope of This Policy
This Consumer Health Data Policy may apply to:
- Washington residents;
- Individuals whose consumer health data is collected in Washington;
- Nevada residents;
- Individuals whose consumer health data is collected in Nevada; and
- Other individuals where consumer health privacy laws apply.
This Policy does not mean that Ondar is a healthcare provider, medical service, insurance provider, pharmacy, telehealth platform, or medical app. Ondar does not provide medical advice, diagnosis, treatment, or healthcare services.
If you are experiencing a medical emergency, mental health crisis, or immediate safety risk, contact emergency services or a qualified professional.
2. What “Consumer Health Data” Means
For purposes of this Policy, “consumer health data” generally means personal information that is linked or reasonably linkable to an individual and that identifies, relates to, or may be used to infer that individual’s past, present, or future physical or mental health status, where covered by applicable law.
Depending on applicable law and how a user uses Ondar, consumer health data may include information related to:
- Sexual health;
- Sexual activity or sexual preferences;
- Dating or intimate preferences;
- LGBTQ+ community participation;
- Gender-related information;
- Health-related profile fields voluntarily provided by a user;
- HIV status, STI testing status, last tested date, PrEP use, vaccination status, sober status, or similar health-related information if Ondar later offers those optional fields;
- Precise geolocation if it could reveal health-related or sensitive personal information;
- Safety check-in information if it relates to physical or mental health or safety;
- Information a user submits in support, surveys, research, reports, or moderation involving health, safety, sexual activity, or sensitive personal matters;
- Inferences drawn from the above information, where covered by applicable law.
Ondar may not collect all of these categories at launch. This Policy is drafted to cover current and reasonably foreseeable features. Ondar should update this Policy before launching new features that materially change consumer health data collection, use, or sharing.
3. Consumer Health Data We May Collect
We may collect the following categories of consumer health data, depending on your use of Ondar and the features available in your jurisdiction.
A. Optional Health-Related Profile Fields
Examples may include:
- HIV status;
- STI testing status;
- Last tested date;
- PrEP use;
- Vaccination status;
- Sober status;
- Health practice tags;
- Other health-related information a user voluntarily provides.
Current product note: If Ondar does not offer these fields at launch, this section should be marked “not currently collected” or removed until those features exist.
Sources:
- Directly from you when you choose to enter this information into your profile, messages, support requests, surveys, or other Ondar features.
Uses and purposes:
- To allow you to express optional profile information;
- To allow you to disclose selected information to other users if you choose;
- To support matching, filtering, or discovery features if you choose to use them;
- To respond to support requests;
- To support safety and moderation;
- To comply with legal obligations.
B. Sexual Orientation, Sexual Preferences, and Dating Preferences
Examples may include:
- Information that indicates or may infer that you are gay, bisexual, queer, or part of the LGBTQ+ community;
- Looking-for preferences;
- Relationship preferences;
- Sexual preferences voluntarily provided by you;
- Interests or tags related to dating, intimacy, or adult social connection;
- Group Mode preferences, such as couples, threesomes, or group events;
- Now Mode or Later Mode intentions related to dating or adult social interaction.
Sources:
- Directly from you;
- Your profile;
- Your use of Ondar features;
- Your messages or interactions;
- Your event, group, or plan activity.
Uses and purposes:
- To provide Ondar’s core social and dating features;
- To show your profile, intentions, plans, or events to other users according to your settings;
- To support matching, filters, recommendations, and discovery;
- To provide Club Mode eligibility and curated experiences;
- To support safety, moderation, fraud prevention, and policy enforcement;
- To improve product functionality.
C. Location Information That May Reveal Sensitive or Health-Related Information
Examples may include:
- Precise location, if enabled;
- Approximate location;
- Neighborhood;
- Distance range;
- Places check-ins;
- Activity zones;
- Now Event or Later Plan location;
- Group Event location;
- Safety Check-In location.
Sources:
- Your device location permissions;
- Information you enter;
- Your interactions with Places, Now Mode, Later Mode, Group Mode, or Safety Check-In;
- IP-based approximate location.
Uses and purposes:
- To show nearby people, plans, events, groups, places, neighborhoods, and activity zones;
- To support location-based discovery;
- To power Safety Check-In features;
- To reduce fraud, spam, bots, and abuse;
- To protect user safety;
- To support product analytics and improvement.
Privacy design note: Ondar is designed to reduce unnecessary exposure of exact location. Where possible, Ondar should use approximate location, neighborhood-level location, distance ranges, obfuscation, or activity zones rather than publicly displaying exact address-level location.
D. Private Photos, Visual Content, and Verification Materials
Examples may include:
- Public profile photos;
- Private photos;
- Expiring photos;
- Verification selfies;
- Liveness checks;
- Age verification materials;
- Government ID information, if later required;
- Images or screenshots submitted to support or moderation.
Sources:
- Directly from you;
- Your device;
- Verification providers;
- Support or moderation submissions;
- Other users, if they report content involving you.
Uses and purposes:
- To provide profile and private photo features;
- To verify account authenticity;
- To verify age or eligibility;
- To prevent impersonation, fraud, bots, and underage use;
- To support Club Mode review;
- To support safety and moderation;
- To investigate reports and enforce policies.
E. Messages, Reports, Safety, and Moderation Information
Examples may include:
- Message content involving health, sex, safety, or sensitive topics;
- Reported messages;
- User reports involving harassment, threats, unsafe behavior, health-related concerns, underage concerns, or coercion;
- Safety Check-In information;
- Support communications;
- Moderator notes;
- Trust score or account standing;
- Abuse, fraud, or safety signals.
Sources:
- Directly from you;
- Other users;
- Ondar safety and moderation systems;
- Customer support tools;
- Device and account activity.
Uses and purposes:
- To provide messaging, reporting, and support;
- To investigate and respond to user reports;
- To prevent, detect, and address harassment, fraud, scams, coercion, underage use, unsafe behavior, impersonation, spam, and abuse;
- To enforce our Terms of Service and Community Guidelines;
- To protect Ondar, users, and the public;
- To comply with legal obligations.
F. Survey, Research, and Feedback Information
Examples may include:
- Product feedback involving dating, sexual activity, health, safety, or user experience;
- Beta tester responses;
- Research study responses;
- Waitlist responses;
- Optional feedback about frustrations with other dating or social apps.
Sources:
- Directly from you when you choose to participate in research, surveys, interviews, waitlists, beta tests, or feedback programs.
Uses and purposes:
- To improve Ondar;
- To understand user needs;
- To improve safety, moderation, privacy, and product design;
- To communicate with you about feedback or beta access;
- To conduct product research and analytics.
4. Purposes for Collecting and Using Consumer Health Data
We may collect and use consumer health data for the following purposes:
- To provide the Ondar Service;
- To create and maintain user accounts;
- To support adult-only access and age assurance;
- To provide profile, discovery, messaging, and private photo features;
- To provide Now Mode, Later Mode, Group Mode, Places Mode, and Club Mode;
- To support Safety Check-In and trusted contact features;
- To show approximate location, neighborhoods, distance ranges, places, plans, and activity zones;
- To allow users to voluntarily share selected information with other users;
- To support user-controlled filters and preferences;
- To process verification and Verified+ requests;
- To review Club Mode applications;
- To prevent, detect, and address fraud, bots, scams, spam, impersonation, underage use, harassment, threats, coercion, unsafe behavior, or other abuse;
- To investigate reports and enforce policies;
- To provide customer support;
- To improve, test, and develop Ondar features;
- To conduct product research and analytics;
- To comply with applicable laws;
- To respond to lawful legal process;
- To protect the rights, safety, and security of Ondar, users, and the public;
- To establish, exercise, or defend legal claims.
5. Sources of Consumer Health Data
We may collect consumer health data from:
- You;
- Your device;
- Your activity within Ondar;
- Other users, such as when they report a profile, message, event, or safety concern;
- Verification providers;
- Customer support providers;
- Safety and moderation tools;
- Analytics and security providers;
- App stores and payment processors, where purchase or entitlement information relates to features involving health or sensitive data;
- Legal, regulatory, or law enforcement sources where applicable.
6. Sharing Consumer Health Data
We may share consumer health data as described below.
A. With Other Users, at Your Direction
Ondar is a social and dating app. Depending on your settings and actions, you may choose to share certain information with other users, such as:
- Profile information;
- Photos;
- Private photos;
- Dating preferences;
- Looking-for preferences;
- Now Mode availability;
- Later Plans;
- Group Mode information;
- Places check-ins;
- Approximate location or neighborhood;
- Messages you send.
You are responsible for the information you choose to share with other users.
B. With Trusted Contacts, at Your Direction
If you use Safety Check-In, Ondar may share limited information with a trusted contact you select, such as:
- Approximate meeting area;
- Scheduled check-in time;
- Selected safety details;
- Profile or plan information you choose to include.
Ondar should not share explicit sexual details with trusted contacts unless you affirmatively choose to include them.
C. With Service Providers and Contractors
We may share consumer health data with service providers and contractors that help us operate, secure, and improve Ondar, including:
- Cloud hosting providers;
- Database providers;
- Media storage providers;
- Verification and age assurance providers;
- Customer support providers;
- Safety and moderation providers;
- Fraud prevention providers;
- Security providers;
- Analytics providers;
- Messaging infrastructure providers;
- Push notification providers;
- Mapping and location infrastructure providers;
- Legal, accounting, compliance, and professional advisors.
These providers may process consumer health data only as needed to provide services to Ondar and subject to applicable contractual and legal obligations.
D. With Affiliates
We may share consumer health data with affiliates under common ownership or control to operate, secure, support, and improve Ondar, subject to this Policy and applicable law.
Current affiliates: None at this time.
E. For Legal, Safety, and Enforcement Purposes
We may use or share consumer health data where permitted or required by law, including to:
- Comply with legal obligations;
- Respond to subpoenas, warrants, court orders, legal process, or government requests;
- Prevent, detect, protect against, or respond to security incidents;
- Prevent, detect, or address identity theft, fraud, scams, bots, spam, harassment, threats, coercion, malicious activity, or illegal activity;
- Preserve the integrity and security of our systems;
- Investigate, report, or prosecute unlawful activity;
- Enforce our Terms of Service, Community Guidelines, and policies;
- Protect the rights, property, safety, and security of Ondar, users, and the public;
- Establish, exercise, or defend legal claims.
F. With Your Consent
We may share consumer health data with third parties when you give consent or direct us to do so.
7. Sale of Consumer Health Data
Ondar does not sell consumer health data.
If this changes, Ondar will not sell consumer health data unless it first provides any required notice and obtains valid authorization or consent required by applicable law.
8. Consumer Health Data and Advertising
Ondar’s intended business model is to avoid cheap, invasive advertising and to monetize through subscriptions, Club Mode, Verified+, credits, boosts, premium features, and event-related services.
Ondar should not use consumer health data for third-party behavioral advertising unless it provides required notice, obtains required consent where applicable, and offers applicable opt-out rights.
Ondar should not share optional health-related profile fields, such as HIV status, STI testing status, last tested date, PrEP use, vaccination status, or similar fields, with advertising networks.
9. Retention of Consumer Health Data
We retain consumer health data only for as long as reasonably necessary for the purposes described in this Policy and the Ondar Privacy Policy, including to provide the Service, support safety and moderation, prevent fraud and abuse, comply with legal obligations, resolve disputes, enforce agreements, and protect users.
Retention periods may depend on:
- The type and sensitivity of the information;
- Whether your account is active;
- Whether the information is visible on your profile;
- Whether the information is needed for safety, moderation, fraud prevention, or legal compliance;
- Whether the information relates to reports, violations, suspensions, bans, disputes, payments, or chargebacks;
- Applicable legal, accounting, tax, or regulatory obligations.
If you delete your account, your profile should no longer be visible to other users after deletion is completed. Ondar may retain limited information where necessary for safety, security, fraud prevention, abuse prevention, legal compliance, dispute resolution, or enforcement.
10. Consumer Health Data Rights
Depending on where you live or where your data is collected, you may have rights regarding consumer health data. These may include the right to:
- Confirm whether Ondar is collecting, sharing, or selling consumer health data;
- Access consumer health data;
- Request deletion of consumer health data;
- Withdraw consent for collection or sharing of consumer health data;
- Request that Ondar stop collecting or sharing consumer health data, where applicable;
- Receive a list of third parties or affiliates with whom Ondar has shared consumer health data, where required;
- Appeal a denial of a privacy rights request, where applicable;
- Not be discriminated against for exercising rights under applicable law.
These rights may be subject to exceptions, verification requirements, and limitations under applicable law.
11. How to Exercise Your Rights
You may submit a consumer health data request by:
- Using in-app privacy settings, if available;
- Emailing: privacy@ondar.co;
- Submitting a request through: privacy@ondar.co;
- Mailing: 2100 Ponce de Leon Blvd, 111M, Coral Gables, FL 33134.
For your protection, we may need to verify your identity before responding to certain requests. If you have a Ondar account, the easiest way to verify your request may be to submit it while logged into your account.
If you submit a request outside your account, we may request additional information to authenticate your identity and confirm account ownership.
12. Appeals
If we deny your consumer health data rights request, you may have the right to appeal.
You can submit an appeal by contacting:
privacy@ondar.co
Please include “Consumer Health Data Appeal” in the subject line.
If your appeal is denied, we will provide a written explanation where required by law and instructions for contacting the applicable regulator or Attorney General where required.
13. Withdrawal of Consent
Where Ondar relies on consent to collect or share consumer health data, you may withdraw that consent as permitted by law.
Withdrawing consent may affect your ability to use certain features. For example, if you withdraw consent for location processing, Ondar may not be able to provide nearby discovery, Now Mode, Places Mode, or Safety Check-In features that depend on location.
Withdrawal of consent does not affect processing that occurred before the withdrawal or processing that is permitted or required under applicable law.
14. Account Deletion
You may request deletion of your account and related information through:
- In-app account settings, if available;
- Emailing: privacy@ondar.co;
- Submitting a request through: privacy@ondar.co.
After account deletion, your profile should no longer be visible to other users after the deletion process is completed. We may retain limited information where permitted or required for safety, security, fraud prevention, abuse prevention, legal compliance, dispute resolution, chargebacks, or enforcement.
15. Security
Ondar uses reasonable administrative, technical, and organizational safeguards designed to protect consumer health data.
These safeguards may include:
- Access controls;
- Encryption in transit;
- Secure cloud infrastructure;
- Limited employee or contractor access;
- Logging and monitoring;
- Abuse detection;
- Vendor due diligence;
- Incident response procedures;
- Data minimization where possible.
No system is completely secure. You should use caution when sharing sensitive information with other users.
16. Third-Party Collection
Ondar does not authorize third parties to collect consumer health data over time and across unrelated websites or online services for behavioral advertising purposes through Ondar, unless Ondar provides required notice and obtains required consent where applicable.
Third-party services integrated into Ondar, such as app stores, payment processors, verification providers, analytics tools, or cloud services, may process information according to their own terms and privacy policies where applicable.
17. Changes to This Policy
We may update this Consumer Health Data Policy from time to time.
If we make material changes, we may notify you by email, in-app notice, website notice, or other reasonable means.
Your continued use of Ondar after changes become effective means you acknowledge the updated Policy.
18. Contact Us
For questions or requests related to this Consumer Health Data Policy, contact:
Waystar Communications LLC
Doing business as Ondar
Attn: Privacy
Email: privacy@ondar.co
Address: 2100 Ponce de Leon Blvd, 111M, Coral Gables, FL 33134
Website: ondar.co