Ondar Consumer Health Data Privacy Notice
Last updated: August 30, 2026
Effective date: August 30, 2026
1. Current scope
This Notice supplements the Website & Waitlist Privacy Policy of Waystar Communications LLC d/b/a Ondar. It covers the public website and pre-launch waitlist, not future app features.
Our current form asks for an email address, city and an optional ZIP code. It does not ask for medical conditions, HIV/STI status, medications, health records, biometric verification or precise GPS location. We do not provide healthcare or medical advice.
Dating-service participation can nevertheless be sensitive. Whether information is legally “consumer health data” depends on what it reveals, how it is processed and the applicable law—not simply whether a field is labeled “health.” LGBTQ+ identity or use of a dating app does not itself establish a medical condition.
2. Categories, sources and purposes
Where covered by applicable consumer health privacy law, this Notice applies to:
- Sensitive dating-service participation or preference information reflected in your registration, but only to the extent it reveals protected health information.
- Health-related information you voluntarily include in a message or privacy request, although we ask you not to send medical details through ordinary email.
- Identifiers, website activity and approximate regional information associated with the above, to the extent that association makes them covered health data.
Sources are your submissions and communications, your browser's interactions with the website, and the hosting/security infrastructure described in the Privacy Policy. We use covered information only to manage the service you request, process separately authorized optional research, respond to your communication, protect the service or meet applicable legal obligations. We do not create health profiles or infer diagnoses from your city or browsing activity.
3. Choices and recipients
We obtain specific permission when required for optional collection. General acceptance of Terms is not health-data consent.
Supabase provides database storage; Cloudflare provides website/security and anti-bot processing. These providers receive the portions needed for their roles. Authorized operational personnel and communication providers may handle information necessary to respond to a request. We do not send covered health information or sensitive registration answers to Google Analytics or advertising networks.
We do not sell consumer health data, disclose it for third-party behavioral advertising, or share it with affiliates. We do not disclose covered data to unrelated third parties for optional purposes without the separate permission required by law. Legally permitted disclosures remain limited to their lawful purpose.
4. Rights, retention and contact
Where applicable law provides these rights, you may access your covered data, withdraw collection/sharing consent, request deletion and obtain information about recipients. Email privacy@ondar.co; no app account is required. We verify requests proportionately and apply the legal response deadlines. You may appeal a refusal at the same address using “Consumer Health Data Appeal”; we explain the outcome and applicable regulator complaint route.
We retain covered information only while necessary for its stated, lawful purpose. Deletion requests extend to relevant processors and backups as applicable law requires. We do not apply blanket safety or business-record exceptions to avoid those requirements. Withdrawal does not authorize unrelated continued processing or erase obligations already imposed by law.
Before any future feature introduces new covered data or uses, we will update disclosures and obtain any required permissions. This Notice is not advance consent for future app features.
Waystar Communications LLC d/b/a Ondar
Email: privacy@ondar.co
Address: 2100 Ponce de Leon Blvd, 111M, Coral Gables, FL 33134, United States